因为在这种情况基本上是两种可能性。一种可能性就是说他可能对你提供给他的那个解决方案还不是特别满意。第二种可能性也许是价格上的可能性。那么如果你在第一步，也就是我们说的确认需求，qualified leads这一步如果做得很好的情况下，那么后面这一步就会越来越省力。所以我说对于销售来说，第一步是非常重要的，也就是说你判断需求，判断他的购买力。我感觉就是说如果是碰到这种情况，可能还是在这两点上面有问题。
yīnwèi zài zhèzhǒng qíngkuàng jīběn shang shì liǎng zhǒng kěnéngxìng 。yīzhǒng kěnéngxìng jiùshìshuō tā kěnéng duì nǐ tígōng gěi tā de nàge jiějué fāng‘àn háibùshì tèbié mǎnyì 。dì èr zhǒng kěnéngxìng yěxǔ shì jiàgé shàng de kěnéngxìng 。nàme rúguǒ nǐ zài dìyībù ，yějiùshì wǒmen shuōde quèrèn xūqiú ，qualified leads zhè yībù rúguǒ zuò de hěn hǎo de qíngkuàng xià ，nàme hòumian zhè yībù jiù huì yuèláiyuè shěnglì 。suǒyǐ wǒ shuō duìyú xiāoshòu láishuō ，dìyībù shì fēicháng zhòngyào de ，yějiùshìshuō nǐ pànduàn xūqiú ，pànduàn tā de gòumǎilì 。wǒ gǎnjué jiùshìshuō rúguǒ shì pèngdào zhèzhǒng qíngkuàng ，kěnéng háishì zài zhè liǎng diǎn shàngmian yǒu wèntí 。
Because in this situation there are basically two possibilities. One possibility is that he is not particularly satisfied with the solutions you've been providing him. The second possibility might be due to price. So if you're at the first step, and you've determined needs like we've said - this step, Qualified Leads - if you're doing this well in this situation, then in later steps you'll be able to save yourself more and more effort. So I've said concerning sales, the first step is very important, and that's that you determine needs and determine a customer's purchasing power. I think if you run into this sort of situation, it's likely that the question concerns these two things.