客服
kè fú
Pinyin

Definition

客服
 - 
kè fú
  1. customer service

Character Decomposition

Related Words (20)

客户
kè hù
  1. 1 client
  2. 2 customer
客户端
kè hù duān
  1. 1 client (computing)
客栈
kè zhàn
  1. 1 tavern
  2. 2 guest house
  3. 3 inn
  4. 4 hotel
微博客
wēi bó kè
  1. 1 microblogging
  2. 2 microblog
服务
fú wù
  1. 1 to serve
  2. 2 service
  3. 3 classifier: 项 xiàng

Idioms (10)

勤俭为服务之本
qín jiǎn wéi fú wù zhī běn
  1. 1 hardwork and thriftiness are the foundations of service (idiom)
反客为主
fǎn kè wéi zhǔ
  1. 1 lit. the guest acts as host (idiom); fig. to turn from passive to active behavior
哀告宾服
āi gào bīn fú
  1. 1 to bring tribute as sign of submission (idiom); to submit
问客杀鸡
wèn kè shā jī
  1. 1 lit. asking guests whether or not to butcher a chicken for them (idiom)
  2. 2 fig. hypocritical show of affection (or hospitality)
压而不服
yā ér bù fú
  1. 1 coercion will never convince (idiom)

Sample Sentences

客服部；资讯部；公关部；人事部；财务部
kèfúbù ；zīxùnbù ；gōngguānbù ；rénshìbù ；cáiwùbù
Departments: Department of Customer Service; IT Department; Public Relations; Human Resources; Finance Department
Go to Lesson 
既然是更加有针对性的营销，那么一定要绑定用户帐号。然后，应该让客户可以在微信里留言，由我们的客服来解答他们的问题。
jìrán shì gèngjiā yǒu zhēnduìxìng de yíngxiāo ，nàme yīdìng yào bǎngdìng yònghù zhànghào 。ránhòu ，yīnggāi ràng kèhù kěyǐ zài wēixìn lǐ liúyán ，yóu wǒmende kèfú lái jiědá tāmende wèntí 。
Since it's even more focused marketing, then we need to bind the user's account for sure. After that, we should let the customer be able to leave messages on Weixin, and have our customer service answer their questions.
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那这个和客服差不多啊？
nà zhè ge hé kèfú chàbuduō a ？
Then this is the same as customer service, right?
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也可以这么说。但是这种营销并不如客服的目的性那么明确，主要是培养和客户的感情。
yě kěyǐ zhèmeshuō 。dànshì zhèzhǒng yíngxiāo bìng bùrú kèfú de mùdìxìng nàme míngquè ，zhǔyào shì péiyǎng hé kèhù de gǎnqíng 。
You could say so. However, the objective of this kind of marketing isn't as clear-cut as customer service, where the most important thing is to foster customer sentiment.
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你打电话给客服吧。
nǐ dǎ diànhuà gěi kèfú ba 。
Give customer service a call.
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