New PM system
A few questions about the new PM system.Mine won't currently forward to my email address.I tried resending but it says it's already been sent.I'm wondering if the avatars will come through.Also wondering if the archived pm's will come through.
bababardwanJuly 01, 2009, 10:00 AM
Also tried directly downloading them.I wouldn't recommend doing this in notebook,as when I did this it was a complete mishmash.
I'd rather have them in my email system though then just downloaded.
Will one be able to respond to one's recent PM's from the email account? Is one's email address visible [I gather not ,but just thought I'd check] ?
What about notification of new PM's on the site? Will the envelope and number still be there?
Sorry,I know this was discussed some time ago,but thought I'd verify the current situation.
RJJuly 01, 2009, 01:18 PM
I agree changye, but its a done deal. I tried it this morning twice, and it didnt work for me. It said "message successfully sent" but the recipient did not get the message, nor did I get a copy in my email. ???? Maybe it only works in firefox? My next experiment.
To be honest, if this is the way it will be, I will just use email directly from now on. Why bother with the cpod end of it at all?
changyeJuly 01, 2009, 01:38 PM
Yeah, it's too late. I still don't understand why ChinesePod abandoned such a convenient/helpful/quick message system. Is this also based on so-called "majority opinion"? I'm a lazy guy, so I just don't want to take the trouble to check/access a mailbox only for mails from Chinesepod poddies, since there are only several messages I receive a month anyway.
matt_cJuly 01, 2009, 02:35 PM
I'll have a chat with John tomorrow as he is our tech and linguistics mastermind. Nothing to do with majority etc, more about usability. Hang tight, we hope to have you some info tomorrow (John is working like mad getting AMS2 happening).
henningJuly 01, 2009, 07:05 PM
For me this is much, much, much, much, much more convient - as long as the messages reach their intended destination (I sent a test message to RJ but am not sure it found its way...).
Exchange + Outlook + Google Desktop are definately more powerful than any handmade message system integrated into a web site. Besides issues of organization (folders, searchability, rule-based forewarding, integration with a calendar etc.), the chances to overlook a new message are much smaller now. And I have a sent-folder.
fordbroncoJuly 01, 2009, 11:20 PM
I can see the new email approach as more of a benefit to the CPod staff than to the users. CPod staff likely deals with large volumes of PMs regarding payment, bugs, questions, etc, for which the current PM system is not a great tool. However from a user perspective, I think a self-contained system as previously existed worked fine - users didn't have to leave the website to receive messages from other users.
JohnJuly 02, 2009, 01:56 AM
We're definitely listening to your feedback on this change. We discussed on it on the blog previously, and the response was quite positive. We've been testing it almost ever since, with very good results, but clearly, if mails are not getting through, this is a big problem.
RJ could you try messaging me? What email service are you using?
Anyone else not receiving messages, please let us know which email service you're using. (It works like a dream on Gmail, threading conversations and everything. Our goal is for it to work as well on all email services.)
RJJuly 02, 2009, 02:50 AM
I got the CC this time and I sent you another from within the CC. Worked fine (If you got both messages). Please send me one.
I just sent another message to a poddie that uses yahoo mail and she did not get it. I did not get the CC this time either. She sent one to me and I did not recieve that one and her CC did not work.
RJJuly 02, 2009, 03:07 AM
I just sent messages to baba and Raygo. Raygo is gmail. I did not get the CC of either this time. I dont know if they recieved but nothing back yet.
Going to bed now. Nothing yet. I will be back at 4pm China time. Good luck.
JohnJuly 02, 2009, 05:03 AM
I've received RJ's messages and replied. Seems to be working properly. I CC'd myself on the replies and received them within seconds.
Yahoo mail is actually the biggest potential problem; it frequently marks CPod emails is spam. We're working on a solution. In the meantime, check your Yahoo Mail spam folder.
Let me answer a few questions from RJ's PM:
1. when you say download current mail or have them sent to your email, are you talking about just the pm inbox, the inbox and archived messages or the inbox, archives, and pm from the deleted file?
All of them together, separated by type.
2. is this supposed to be instant or will there be a significant time delay?
It should be delivered within seconds.
RJJuly 02, 2009, 08:31 AM
I did not get your relpy. Raygo got my message but I never got the CC. If he replied I never got that either, so it seems to be "working" very sporadically. When I sent the first message to you, I did get the CC.
If this situation constitutes "working properly", then you set the bar pretty low :-). Did you get both of my messages? I sent one from within the CC in my email. It took me to the cpod PM screen, and that seemed to work. (again, one time). A messaging system that sends only when it feels like it, and gives you no way to tell if the messages were recieved, can be very dangerous. All of my attempts were followed by a green "sucessfully sent" sign btw.
I dont see yahoo as the biggest threat - all you have to do is to look in the spam folder. This can be corrected by changing your yahoo email settings for recognizing spam. Situations such as mine, where it works only part of the time, is the biggest problem.
TalJuly 02, 2009, 12:17 AM
I don't think it's working. RJ I sent you a message about 12 hours ago, but I'm pretty sure now you didn't get it.
I did get an email yesterday evening from one of the CPod staff, but I'm not sure it was just an email or actually a PM done by email.