Access to cpod this afternoon

chris
October 07, 2012, 12:57 PM posted in General Discussion

Hi all.  Is anyone else struggling to get onto the cpod website this afternoon (BJ time) from within China without using vpn?  Neither laptop nor phone are working for me.

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jennyzhu
October 07, 2012, 01:40 PM

Chris,

It seems some are able to access fine but some aren't. We are looking into it now. Seems to be a problem with Internet providers.

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chris

Thanks Jenny. Not sure which ISP I was using on my laptop earlier, since I was at a cafe. However, for my phone I am using China Mobile data service.

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aisini
October 10, 2012, 09:40 AM

Hi,

I've also been having problems getting to the CP wesite. Works fine via VPN otherwise no. Tried a couple of pc's including a public one without any success.

 

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toianw
October 10, 2012, 01:52 PM

Me too. Hope you can find a fix.

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Tal
October 11, 2012, 05:33 AM

Down here in Guangdong Chinesepod seems to be entirely unavailable (unless you use a VPN) for about 5 days now.

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jennyzhu
October 11, 2012, 06:13 AM

Guys,

Recently, many sites hosted outside China had tourble with the Great Fire Wall. We have started to set up our own server to avoid this problem in the future.

In order to help us understand the details of the problem, could we trouble to provide a screen shot that will gives us more information about the problem? If you are using Windows, please click 'start','run', cmd return, enter 'ipconfig /all', get a screen shot.  

Please send the screen shot to our server admin sun.jiabin@chinesepod.com

 

Thank you for your help!

 

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bodawei

'We have started to set up our own server to avoid this problem in the future.'

Hi Jenny

As a China-based user I would be interested to hear, if possible, a little more about these plans.

There was a two-week period when ChinesePod was completely off the air - this is an important consideration for a subscriber, now and in future.

At this point in time the site seems to be working perfectly - does this mean that the new system has already been implemented?

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adam_p_lax
October 11, 2012, 07:17 AM

Yea, in guangxi province I'm also have trouble accessing without a vpn

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bkfordham
October 11, 2012, 09:42 AM

Same in henan province.  I was able to access Sunday morning but haven't been able to since.  Finally got a copy of freegate working and can get through that way.

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instantcalmer
October 13, 2012, 02:41 AM

I'm in Fuzhou and today (Sat 13th Oct) is the first time I could get in to Cpod since last week. Still a little slow but omg it's working.

Tongue in cheek:

Maybe you need to "harmonise" the user comments to stay online

or maybe another firm has some guanxi that you don't.

Many a true word said in jest.

 

Nà zěnme bàn?

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bohan2007
October 13, 2012, 07:28 AM

Today is the first time Ive been able to get on cpod in nearly 2 weeks

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nicksymondson
October 13, 2012, 02:51 PM

I am in Shanghai and had the same problem. I actually thought the company had gone bust. Made me think of the recent lesson;

我们这么大一个点,怎么会说关门就关门

 

 

 

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toianw
October 13, 2012, 03:50 PM

Yes. Welcome to China!  Good to see you again, Chinesepod!!!

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bodawei
October 13, 2012, 04:28 PM

Hi everybody! I remain vpn free so I have missed all the gossip.

As a non-techie it was a strange experience: ChinesePod became steadily more and more unavailable, until the addict in me accepted that ChinesePod was off-air.  LACP was a dull affair.   

PS. My wife has been delighted that I have been ChinesePod free for the past week or so. 

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nicksymondson
October 15, 2012, 03:13 PM

I am in Shanghai, the service was off line for about 2 weeks but came back a few days ago but it seems dreadfully slow and I cannot download lessons as my computer gives up before the download has finished. Also having problems playing the longer lessons/dialogues.

I suppose it could be my computer but, I suspect not.

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verazxl

No, it's not your problem. Technically, it's not ChinesePod's problem, either. But we are working on it now. So far, the website should work. We expect in the later this week speed problem should be fixed.

We are sorry for the problem.

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shanghai_helios
October 15, 2012, 04:46 PM

I am in Shanghai and the service was off all last week. I tried calling, but no one answered the phone. Not a good sign. I also thought the company had gone out of business.

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verazxl

I am terribly sorry for the trouble. ChinesePod is not out of business. For some reason, some foreign business websites are blocked. We tried a lot and finally found a way to fix that problem. In the future, the problem might happen again. One way to access ChinesePod in that case is to use VPN. Or please send us email to support@chinesepod.com.

The number should work, too. Could you let me know which phone number you called?