Lessons reappearing on dashboard after being removed & other lesson management issues since the last updates

alexlexilu
 September 27, 2010 at 09:54 PM posted in General Discussion

Hi!

I removed 4 times the News and Feature lesson since yesterday. Everytime I relog it reappears on my dashboard. Once I lesson to it I remove it because I don't want to keep them in my archives.

Once removed, it should not show up again on my dashboard but all the lessons for which I am subscribed to are doing that right now. Once marked Studied, they are gone off the dashboard, but once marked Removed (although the same should happen), they keep reappearing everytime I log on.

Also, when I go to the lessons by level list, all the lessons I have studied appear like that ones I have never bookmarked with the icon: Bookmark this lesson.

There should be this icon when the lesson has never been bookmarked or has been removed, but when studied, it used to say: Studied so I wouldn't choose to add it again to my dashboard...

Profile picture
peterning11
 September 28, 2010 at 07:20 AM

Hi alexlexilu, I was able to remove the News and Feature lesson from your lessons list. Please let us know if you are still experiencing this problem. Please feel free to contact us support@chinesepod.com if you have any other questions.

Profile picture
zhenlijiang
 October 28, 2010 at 09:02 AM

Thanks for your reply but no Peter, that's yet another thing, related to another issue I've brought up, about Manage Lessons (Labels). The other thing now I see that happens when I add a new Label to a lesson in My Lessons--that turns it into a Bookmarked (and Active, even if it was a Studied, as I've already said).

"Reserving a Taxi Cab by Telephone" was added by Subscription, as it ought to be (however, late in the day). I added a label to it, that turned it into a Bookmarked.

And yes I know lessons are published at 9AM. My question is, so why don't my subscribed lessons get Added at that time? Why do they get Added at some arbitrary time in the late afternoon or evening, sometimes not until nighttime? I just wish it were at least more consistent. And a bit earlier in the day, say noon your time if not in the AM.

Profile picture
peterning11
 October 28, 2010 at 08:55 AM

Hi zhenlijiang, from my knowledge, our lessons are published every morning at 9am. The lesson emails are sent after the new lesson has been published. I see in your account that "Reserving a Taxi Cab by Telephone" was added by bookmarked. It was not added to your dashboard by subscription.

Profile picture
zhenlijiang
 October 27, 2010 at 02:16 PM

Hi again. Do you think we could get the subscribed lessons automatically added a little earlier in the day, say around noon (11 AM your time), consistently? I'm not sure what time today's Intermediate Reserving a Taxi Cab by Telephone got added, just noticed it now, but it was well into the evening.

We had this issue before when the dashboard first came out. Why this delay?

Profile picture
zhenlijiang
 October 19, 2010 at 01:17 AM

Hi again. This is still inconsistent! I waited till evening, but yesterday's Intermediate lesson Walking the Bird didn't get added automatically.

Profile picture
zhenlijiang
 October 06, 2010 at 10:40 AM

Update on this issue: yesterday's Upper Inter "Mudslide" did get added automatically.

Profile picture
zhenlijiang
 October 04, 2010 at 06:32 PM

Hi again Peter. Update--every lesson I'm subscribed to from the Advanced 疯狂的球迷 on has failed to show up on my dashboard. If you take a look at my dashboard you can see I've manually added them.

Profile picture
alexlexilu
 September 30, 2010 at 01:17 PM

No prob... it's not working so well since the last change...

Profile picture
zhenlijiang
 September 30, 2010 at 08:17 AM

Hi Peter, today's Advanced 疯狂的球迷 isn't added for me.

Alexlexilu excuse me for using your thread.

Profile picture
peterning11
 September 30, 2010 at 07:54 AM

Hi alexlexilu, these below are the upcoming lesson releases in the levels that you are subscribed to. Please check if these lessons are automatically added to your dashboard or not.

Elementary A Stroll through the Hutongs

Intermediate Too Many Food Allergies

Upper-Intermediate Mudslide

Elementary City Districts in Shanghai

Intermediate Music Corner in the Park

Profile picture
alexlexilu
 September 29, 2010 at 08:29 PM

Now the new Elementary lesson is not showing up on my dashboard at all... yet I received the email and see it when I click on lessons... I can add it my self no problem... but i'm wondering what's wrong with the subscription/dashboard now... never had these issues before