User Comments - bobveale

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bobveale

Posted on: Lao Wang's Office 3: A Call for Innovation
September 18, 2008 at 3:57 PM

I would like to see a customer coming into the office complaining about poor quality and asking for a quality improvement effort. Talk about the internal scrap cost as a drain on profits.

 

Posted on: The 80/20 Rule
August 29, 2008 at 4:39 PM

Since 20% of the podcasts yield 80% of the learning, it would be helpful to just concentrate on those.