itunes feed not working today

bababardwan
December 10, 2012 at 10:07 AM posted in General Discussion

I recently updated to the latest version of itunes [itunes 11] and the feed has been working ok till today. But I've been trying for the last 8 hours to updated the feed to get todays lesson, but it still won't come through. I have bookmarked the lesson on this site and its showing up in my lessons on the home page. Anyone else having this problem? Any suggested fixes?

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mgaleano
January 08, 2013 at 12:43 AM

Thanks Justin

I have been trying troubleshoot it so yes have changed around. I will log a ticket thanks! 

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Justin.O
January 07, 2013 at 03:31 AM

@baba

Your feed is now working, correct?  For the majority of users this seems to be the case, however, we are still getting some reports of RSS bugs.

@Matt

I have asked our tech team to look into your account.  It appears your self-study feed is not updating either for some reason.  May I ask have you altered your settings on the "feed settings" page in the last month?

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mgaleano
January 06, 2013 at 01:21 AM

Hello I have a similar issue. The newest lesson in my feed is 2/12/2012.

Let us know when fixed :)

Matt

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Justin.O
December 11, 2012 at 05:22 AM

Sorry about this.  We are currently going through some structual changes to our lesson managemenet and dashboard organization, which is in turn affecting the self-study feed.

Our tech team is currently working on this and hope to have the feed back working properly as soon as possible.

We appreciate your patience on this matter.

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bababardwan
December 11, 2012 at 08:38 AM

No worries mate...just letting you know

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bababardwan
December 11, 2012 at 02:09 AM

funny thing is today's lesson has come through ok..it's only yesterdays that's a problem...still won't come through. It's also funny to note that itunes has all the podcasts a day out....todays lesson is labelled as "tomorrow" and QW was labelled as "Sunday"