Problems accessing podcast mp3s

alanmd

August 24, 2012 at 11:09 PM posted in General Discussion

The rest of the Chinesepod site (and the rest of the Internet) is working fine, but I have been unable to access Chinesepod mp3s for the last few days. The in-page player never loads the mp3, and URLs like this just time out, never returning any data at all:

http://s3contents.chinesepod.com/2004/[...]/mp3/chinesepod_B2004pr.mp3

I am in Canada, my IP address is 68.148.120.X

When I pinged s3contents.chinesepod.com, the command displayed "Pinging d1zkrmqe9n78t0.cloudfront.net [205.251.253.51]"

Just for the heck of it, I tried changing the host in the lesson URL to this one, which worked!:

http://d1zkrmqe9n78t0.cloudfront.net/2004/[...]/mp3/chinesepod_B2004pr.mp3

So I have a workaround to access the lessons, although it is a bit awkward- for now I can modify my 'hosts' file although I have no idea if this will break again. Is anyone else having this problem? Any idea if it can be fixed?

Thanks!

(I didn't list the full URLs, as I am not sure if the middle part is unique to me or not)

Justin.O

August 28, 2012 at 02:10 AM

May I ask what browser and version you are running?

I have just tested these URLs from our end (the middle part is not unique to the user) and they seem to be working fine, both from the altered host URL and the original one.

I might suggest trying this on a different browser, such as Firefox or Google Chrome, and if it works on one of these, it might indicate a browser combatability issue.

So far, we have not been able to duplicate this error on our end, however.

Cheers,

Justin