Site issues

October 10, 2011, 11:06 AM posted in General Discussion

Our site suffered a data corruption issue earlier in the day, and we are currently repairing our database. The process is running, but it is taking some time. Unfortunately, there is nothing we can do to speed it up -- we're thinking it should take four or five hours, at least.

Even more unfortunately, the issue is with a table that affects both the vocabulary section and lesson pages, so a major part of the site's functionality is down.

We're very sorry for the interruption of service, and we'll do our best to figure out the root cause of the problem, and make sure it doesn't happen again.

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October 10, 2011, 10:03 PM

thanks JohnB. It's really helpful when you post a message like this as otherwise one keeps trying to work out why you can't get onto the lesson pages, thinking maybe the problem is on our end.

Interesting that you've posted this under Chinese music, hehe. Perhaps it was the only place you could get it to post at the time?