Latest Android app do not sync flashcards properly

geekindenial
 October 27, 2010 at 12:36 PM posted in General Discussion

Hello Chinesepod,

After updating to the latest Androind app, I found that my flashcards did not sync anymore. I tried sign out, restart mobile (HTC Desire, Android 2.1), and sign in, this time it syncs but only everything in 1 category: "All", other vocabulary labels I have do not appear at all.

Could you please fix this? Mobile app is the single most important factor that make me decide to use ChinesePod.

Thanks,

Vinh

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peterning11
 October 28, 2010 at 09:09 AM

Hi geekindenial, can you tell me which ChinesePod Android App version you've installed? I would recommend the following if you are still having log in problems. Log out of your Android App using the Log out function. Close any and all ChinesePod log in page on your mobile internet browser. Clear your browser history, cookie and cache then log in again. Your flashcard should contain the following categories: "All", "unlable", and any other lables that you've created. Please email support@chinesepod.com if your Android App appears otherwise.