Bad Customer Service

barakpat100
December 09, 2014 at 10:36 AM posted in General Discussion

BE CAREFUL from ChinesePod ‪#‎FRAUD‬!!!

I was a happy customer of ChinesePod 한국어판 for a few years until I decided to stop using their services.

They automatically charged me for a yearly fee of 249$. I saw the visa billing 3 days after it happened and immediately asked them to cancel the subscription and refund my money.

Outrageously they refused.

I told them I'm willing to pay for 1 month subscription but they refused again.

ChinesePod customer service is awful and they simply don't care about the customer once you stop using their services.

I accepted my 249$ lose, but for all the people who consider to stop using them,

Be Carefully!!!!!

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Jillian@ChinesePod
December 09, 2014 at 09:14 PM

Hi Barak! Have no fear! We will have your refund handled shortly. Sorry to hear you didn't enjoy your subscription with us! Have a lovely rest of your day!