doesn't keep my iphone awake???

November 25, 2014, 02:48 AM posted in General Discussion

When I'm playing a lesson on my iphone while I'm at the gym or walking somewhere, the lesson will suddenly turn off b/c my phone is set to automatically lock after a certain amount of minutes without being "used."   When listening to music or podcasts, this is never a problem.  Is this a bug in your software or do I need to change a setting?  

I really don't want to change my phone's auto-lock settings ea. time I use ChinesePod b/c it's quite dangerous if I forget to turn it back on, and my phone gets stolen. 

Any help here?

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November 25, 2014, 03:53 AM

Hi Margot, can you please try deleting the app, and re-downloading it. This fixes that problem in 95% of casses while we work on an updated app. 

Let me know if that works. 


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November 25, 2014, 08:10 PM

Thanks - I will try it.