Who's Paying for the Free Returns? 网购退货：谁来买单？
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IN THIS LESSON
ID: 4707
Intermediate
A short news piece on China's "seven-day no-questions return", a policy beloved by shoppers and brutal on merchants. Learn vocabulary including 网购, 消费者, 退货率, and the 一方面…另一方面 contrast frame. Plus the internet slang, 薅羊毛, for return-policy gaming..
Yvonne, Cary
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| SIMPLIFIED | PINYIN | ENGLISH | |
|---|---|---|---|
| 网购 | wǎnggòu | online shopping | |
| 规定 | guīdìng | rule, or regulation | |
| 消费者 | xiāofèizhě | consumer | |
| 七天无理由退货 | qī tiān wú lǐyóu tuìhuò | seven-day no-questions returns |
在中国，网上购物有一个让消费者非常满意的规定，叫做"七天无理由退货"。
Zài Zhōngguó, wǎngshàng gòuwù yǒu yí ge ràng xiāofèizhě fēicháng mǎnyì de guīdìng, jiàozuò "qī tiān wú lǐyóu tuìhuò".
In China, online shopping has a rule that makes consumers very happy — it's called "seven-day no-questions-asked returns."
也就是说，只要在七天之内，不管什么原因，消费者都可以把商品退回去。
Yě jiùshì shuō, zhǐyào zài qī tiān zhī nèi, bùguǎn shénme yuányīn, xiāofèizhě dōu kěyǐ bǎ shāngpǐn tuì huíqù.
In other words, as long as it's within seven days, regardless of the reason, consumers can return the product.
数据显示，2025年中国电商的平均退货率超过了百分之三十。
Shùjù xiǎnshì, èr líng èr wǔ nián Zhōngguó diànshāng de píngjūn tuìhuò lǜ chāoguò le bǎi fēn zhī sānshí.
Data shows that in 2025, the average return rate for China's e-commerce exceeded 30%.
在直播购物中，女装的退货率甚至达到了百分之七十以上。
Zài zhíbō gòuwù zhōng, nǚzhuāng de tuìhuò lǜ shènzhì dádào le bǎi fēn zhī qīshí yǐshàng.
In livestream shopping, the return rate for women's clothing has even reached over 70%.
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