Intermediate - Getting an Appliance Fixed
Right-Wingnut
April 22, 2013 at 01:06 AM posted in Transcripts with TalLesson here.
Right-Wingnut
April 22, 2013 at 06:33 AM
John: Maybe.
Dilu: 或者是这个男人，他在看这个冰箱的说明书。
John: He's got the wrong 说明书。
Dilu: 或者是他打这个热线打错公司。
John: He called the wrong company.
Dilu: 那也有可能啊。
John: Or maybe the employee is "typoing" (new word?) the number when they type it.
Dilu: 也有可能。
John: Anyway, we don't know, but that is the end of the lesson, and if you have any other questions you can come to ChinesePod.com and ask us.
Dilu: 好的。那我们下次再见吧。
John: 再见。
Right-Wingnut
April 22, 2013 at 06:26 AM
10:06
John: So Dilu, 没有这个型号。Is this a common problem in China?
Dilu: I don't think so. 为什么？
John: Its kind of a random ending. I think this ending is just meant to represent that very often we foreigners feel like things don't go as easily as we think they will.
Dilu: 那大概是因为我们中国人做事的方法跟你们的方法不太一样。
Right-Wingnut
April 22, 2013 at 02:49 AM
8:32
John: So 说明书 is a kind of book. In this case its an 'instruction book', an 'instruction manual'.
Dilu: 对。我看看说明书。
John: What are the tones on that word?
Dilu: 说明是第一声和第二声。书是第一声。说明书。
John: Then at the end the customer service rep says ...
Dilu: 没有这个型号。
John: Meaning that that number doesn't even exist. That's the end, so let's listen one more time, then we have a few other things to say.
Dilu: 好的。
Right-Wingnut
April 22, 2013 at 02:43 AM
8:02
Dilu: 然后他们就约好了时间。最后还有一个问题。您的洗衣机型号。您的洗衣机型号是什么？洗衣机型号是什么？
John: 型号。When we see this 号, we know that its probably some kind of number.
Dilu: 对。
John: In this case its the 'model number'.
Dilu: 型号。第二声和第四声。
John: 2nd tone, 4th tone. So where can you find this 型号？
Dilu: 在说明书上。说明书。
Right-Wingnut
April 22, 2013 at 02:36 AM
7:31
Dilu: 上门维修。上门维修。
John: 上门 means they come to your door.
Dilu: 对。到你家去，或者是到你的公司去维修。
John: But during the day is not good for this guy.
Dilu: 对。白天不行，我要上班的。
John: 我要上班的。Why is there a 的 here?
Dilu: 就是强调我要上班。
John: So its this tone of voice. Its like 'I definitely have to go to work'. So don't really try to negotiate this with me.
Right-Wingnut
April 22, 2013 at 02:30 AM
7:06
Dilu: 我帮您安排师傅上门维修。我帮您安排师傅上门维修。
John: Normally when you arrange to have someone sent to your house, the verb is ...
Dilu: 安排。安排。
John: And the 师傅 refers to the repair guy.
Dilu: 对。
John: And if he goes yo your home or to your office location, they go to you, you're typically going to see this other word.
Right-Wingnut
April 22, 2013 at 02:27 AM
6:32
Dilu: 是什么时候购买的？
John: In this case, the word for 'buy' is not just 买, its ...
Dilu: 购买。购买。
John: 4th tone, 3rd tone. Why are we saying 购买 instead of just 买？
Dilu: Again, 这是一个比较 formal 的词。
John: 正式一点。
Dilu: 对。他的回答是：大概是09年的时候买的。大概是09年的时候买的。
John: Notice: 是...的 question - 是...的 answer. So then they start getting down to business about sending someone to the guy's house.
Right-Wingnut
April 22, 2013 at 02:21 AM
6:06
John: So 过期 refers to 'expire', 'to pass the period'. And then we have a question that uses the 是...的 pattern.
Dilu: 您是什么时候购买的？您是什么时候购买的？
John: Frequently 是...的 is used in a question to emphasize that you want to know a specific detail about something that happened in the past. In this case its 'when did you buy it?'.
Right-Wingnut
April 22, 2013 at 02:16 AM
5:33
John: So the 内 tells us 'within'. In English we say 'is it still under warranty'. In Chinese ...
Dilu: 在保修期内吗？
John: But the answer is ...
Dilu: 应该超过了。应该超过了。
John: 超过了。'To exceed'.
Dilu: 就是超过保修期了。
John: 'To pass'. Could you also say 应该过了？
Dilu: 也可以的。我们有的时候又会听到＇过期＇。就是过了这个保修期，或者是过了这个时间。
Right-Wingnut
April 22, 2013 at 02:09 AM
Dilu: 在保修期内吗？在保修期内吗？
John: So 期, 1st tone, is some kind of time period.
Dilu: 那这边是保修期。保修期。
John: So that's 修 meaning 'to fix'.
Dilu: 对。维修的修。
John: and then 保 is like 'protect'. So this is the 'warranty period'.
Dilu: 保修期。保修期。
John: So the question is 'is it within the warranty period?'.
Dilu: 在保修期内吗？就是：在什么什么内。
Right-Wingnut
April 22, 2013 at 02:00 AM
4:36
John: OK,informal. So what is the problem?
Dilu: 最近总是发出很奇怪的声音。
John: So the washing machine is making all kinds of strange noises.
Dilu: 发出很奇怪的声音。
John: So when you say 'make a noise', you use the verb ...
Dilu: 发出。发出声音。
John: Some kind of noise. And the next question for the guy is?
Right-Wingnut
April 22, 2013 at 01:56 AM
John: Then we have another question from the customer service rep.
Dilu: 对。他说：请问出现了什么问题？出现了什么问题？
John: 出现 - 1st tone, 4th tone - this means 'to emerge', 'to appear'. So 'what problem has appeared in your life?'.
Dilu: 对。那这里也是一个比较正式的用法。
John: So its kind of formal. To be less formal you could say: 有什么问题？
Dilu: 没错。如果你的东西坏了，然后你是去一个 street vendor [???] 说，那他就会问你：你有什么问题？
Right-Wingnut
April 22, 2013 at 01:48 AM
John: So do what to somebody?
Dilu: 派人来修。
John: So 派, 4th tone, that means to 'send' someone'.
Dilu: 对。
John: It typically is send them on a mission to do something.
Dilu: 没错。派人来修。派人来修这个洗衣机。
John: 修, 1st tone again, that's 'fix'. You'll notice that the customer service rep used 维修, and then the actual person making the call uses 修 - they're being less formal.
Dilu: 是的。
Right-Wingnut
April 22, 2013 at 01:42 AM
3:02
Dilu: 对。欢迎致电海尔维修热线，请问有什么可以帮您的吗？
John: So 'what can we help you with'. And in this case the problem is ...
Dilu: 我家的洗衣机坏了。洗衣机坏了。
John: So 'wash-clothes machine' is a 'washing machine'.
Dilu: 是的。洗衣机。
John: And the question is ...
Dilu: 能派人来修吗？能派人来修吗？
Right-Wingnut
April 22, 2013 at 01:38 AM
2:33
Dilu: 海尔。海尔。
John: Two 3rd tones. This is a famous Chinese company, and they make all kinds of home appliances.
Dilu: 对。而且这个是维修热线。维修热线。
John: That's the repair hotline.
Dilu: 没错。
John: In Chinese, 'hotline' is literally 'hot line'.
Dilu: 没错。那你们也有 hotline, 什么是 hot line。
John: Well its not always so direct, but in this case 热线 is very direct. Two 4th tones.
Right-Wingnut
April 22, 2013 at 01:30 AM
1:59
Dilu: 欢迎致电海尔维修热线。
John: So first of all, 致电, what is that?
Dilu: 致电就是打电话给谁。但是这个也是非常正式的用法。一般性会用在公司。
John: So its formal, it means to call like a company.
Dilu: 是的。
John: In this case, 'welcome to call'. Its like 'we're glad you called us'.
Dilu: 对。欢迎致电 ChinesePod。
John: OK, got it. And the company in this case is ...
Right-Wingnut
April 22, 2013 at 01:23 AM
1:51
John: So right in the beginning we hear this customer service representative, and they give us this little earful of formal talk. What do they say?
Right-Wingnut
April 22, 2013 at 01:21 AM
0:32
Dilu: 对。如果你家里有东西坏掉了，你就可以打电话去维修。
John: So that's whats happening in this dialog. Someone has some home appliance that broke, and they're making a call, so let's listen to what happens.
Dilu: 好，先听一下对话。
0:47 - dialog
Right-Wingnut
April 22, 2013 at 01:17 AM
Dilu: 大家好，欢迎收听中文播客，中级课程，我是 Dilu。
John: Hi guys, I'm John, this is an Intermediate lesson on ChinesePod.
Dilu: 今天我们要讲维修。维修。
John: 维修 - 2nd tone, 1st tone - this refers to some kind of repair.
Dilu: 是的。And most of the time you'll hear 修 instead of 维修，因为维修听上去比较正式。
John: So 维修 is a somewhat more formal form of just 修 which means to fix something.
Right-Wingnut
December 29, 2013 at 11:20 PMPDF of transcript here.